At MacNeil Telecom, we are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information.
Our privacy policy is based upon the values set by the Canadian Standards Association’s Model Code for the Protection of Personal Information and Canada’s Personal Information Protection and Electronic Documents Act.

  • We are responsible for maintaining and protecting the Personal Information under our control.
  • We have designated an individual or individuals who is/are responsible for compliance with our privacy policy.
  • The information we collect about you is only used to process your orders and to provide you with a more personalized  experience.
  • The only information MacNeil Telecom obtains about you is information supplied voluntarily by you.
  • By giving us your email address, you are authorizing us to contact you regarding orders you have made.
  • When you place an order, in order to fulfill it and notify you of your order status, we need to know your name, email address, mailing address.

All information you provide us with goes through the secure server software (SSL), which encrypts all information you input. All data collected is protected against unauthorized access.

Handling Customer Complaints and Suggestions
You may direct any questions or enquiries with respect to our privacy policy or our practices by contacting: